Support

Effective Date: 01/01/2024

Welcome to the NextMars Support page! We are dedicated to providing our clients with the best possible assistance regarding our services in the games, film, and publishing industries. If you have any questions or need support, please refer to the information below.

Contact Us
If you need assistance or have inquiries about our services, please don't hesitate to reach out to us:

Email: info@nextmars.com
Phone: +86 15324790412
Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, UK

Frequently Asked Questions (FAQs)

What services do you offer?

We specialize in 2D art for games, films, and publishing, including character design, environment art, illustrations, and more.

How can I request a quote?

You can request a quote by contacting us via email. Please provide details about your project, including the type of work needed and any specific requirements.

What is your typical turnaround time?

Turnaround times can vary based on project scope and complexity. Once we understand your needs, we will provide an estimated timeline.

Can I see samples of your work?

Absolutely! You can view our services and portfolio on our website to see examples of our previous projects.

What are your payment terms?

Payment terms will be discussed during the quoting process. We offer flexible options to accommodate our clients.

Technical Support
For technical inquiries related to file formats, delivery methods, or any other technical issues, please reach out to our team. We are here to help you ensure a smooth collaboration.

Feedback and Suggestions
We value your feedback! If you have any suggestions on how we can improve our services or support, please let us know. Your input helps us serve you better.